STEP 1 Locate your meter box, generally found towards the front of a property, near the street. The box is typically in a direct line with the main outside faucet. It is a round black lid with a silver ring. Lift the lid off to see the meter. (you may have to use a large screw driver to pry lid up).
STEP 2 Once you open the meter box lid, lift the protective cap on the meter. On the face of the meter, there is a digital readout. This is light activated. If there is not enough sunlight, shine a flashlight on face to activate. If meter does not activate, please contact our office. When the meter is fully activated, it will show meter reading and then switch to rate, back to meter reading, then rate... This rate is the amount of water currently flowing through the meter. This is gallons per minute, measured to 1/100 of gallon. Read the number display from left to right. This is your meter reading. Meters measure water in gallons. Charges for the amount of water consumed are rounded to the nearest ten gallons used during a billing period. Compare that reading to what your bill states as your current or present reading.
STEP 3 Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. Most likely things to check first are toilets and outside bury hydrants. These hydrants can leak out the weep hole at bottom and never surface. Please contact us if you need assistance.
